PHOENIX TORCH Case Study
Cold Outreach & Sales

A two-person CPG brand got 16 hours a week back on cold outreach

Every prospect found and every email drafted before the founders open their inbox — sending went from 3–5 minutes of manual work to about 5 seconds. A person still approves every send.

Client CPG / Ecommerce Brand
Industry Cold Outreach & Sales
Scope Outbound email automation
Timeline 1 week, first call to live
01   |   THE CLIENT

The drafting was the bottleneck, not the list

Our client is a two-person, founder-led CPG / ecommerce brand. The product is selling and growth runs on outreach, so there are always more businesses worth contacting than there are hours to contact them.

The slow part was never the list — it was everything between picking a prospect and hitting send: finding the contact, opening the template, personalizing it, and tracking what went out. Even with templated messaging, each email took 3–5 minutes, and the day's higher-order work got put off because of it.

Doing it by hand also invites mistakes — the wrong name in a template, the same prospect emailed twice. They needed something fast and careful, with one condition: a person on their team approves every email before it goes out. We built the system around that review step, not around removing it.

02   |   WHAT WE BUILT
Lead Sources
LIST
Client lead lists
Leads they already have
imported
ICP
ICP prospecting
Custom tooling finds thousands more
daily
Phoenix Torch: Outreach Engine
1
Find prospects
Client lists plus custom ICP prospecting
2
Draft every email
Right contact, right business, right details
3
De-dupe & cap volume
No repeat contacts; daily caps protect the domain
4
Queue for review
Fresh drafts daily, ready for a human to send
Outcomes
■ Ready-to-send drafts
The team opens a draft, reads it, hits send. About 5 seconds.
Today's draftsReady
Review stepHuman
■ Tracking log
Every contact logged. Follow-ups surfaced. Nobody emailed twice.
The guardrails
The client's team approves every send. We designed that checkpoint with them from the start. Nothing goes out on its own.
Automatic de-dupe. Once a business is contacted, it won't be contacted again.
Daily volume caps protect the sending domain.
Client data stays private. No sharing, no model training.
03   |   HOW WE WORKED

First call to live system in one week

Step 1
Exploratory call
They walked us through their outbound. We spotted where the hours were going.
Step 2
Quote & scope
We priced it, agreed on scope, and got started.
Step 3
Sync
Connected the inbox and the lead lists, with the review checkpoint built in.
Step 4
Live
Drafts flowing daily, review and send in place. All within the week.

Since then the system keeps growing: more sending domains, automated sequences, and human handoff the moment a prospect replies.

04   |   THE IMPACT

Minutes per email, now seconds

Before Torch

✕ 3 to 5 minutes per email

✕ Volume capped by prep time

✕ Hours lost to drafting every week

✕ Follow-ups tracked from memory

✕ No record of who was contacted

✕ Scaling meant hiring

After Torch

✓ About 5 seconds per email

✓ 10x+ daily output, same hours

✓ 16 hours a week back

✓ Follow-ups surfaced automatically

✓ Every contact logged, nobody emailed twice

✓ Scaling means adding domains

~5 sec
Per email, from 3–5 min
10x+
Daily output, same hours
16 hrs
Back every week
0
Sends without approval

The bottleneck moved. Outbound is no longer limited by hours in the day.

05   |   IS THIS YOU

Same system, your pipeline

Manufacturers & distributors

Your leads
Dealer and reseller networks
Your draft
A line intro tailored to each dealer
Your outcome
A wider network without a channel hire
Recruiting & staffing

Your leads
Sourced candidates and hiring managers
Your draft
Outreach that doesn't read like a mail merge
Your outcome
More submittals per recruiter
B2B services & agencies

Your leads
Client lists you've already built
Your draft
A service intro tailored to each business
Your outcome
Sales without the founder doing the typing
The common thread: you know who to contact, prep time is the ceiling, and you want a human approving every send.
Who this is not for

Teams blasting purchased lists, or anyone who wants full autopilot with no review. Not what we build. It's also why our clients' domains stay healthy.

YOUR MATH

What's this costing you?

hours back per week
hours back per month
faster per email

Assumes a 5-day sending week and about 5 seconds to review and send a prepared draft.

Next Step

More emails to send than hours to send them? We'll show you what this looks like with your prospects and your voice. You keep the send button.

Book a meeting